Support
Help with Apple Health access, missing data, widgets, Apple Watch sync, subscriptions, and deleting local Today Energy data.
Contact
Email support@kidgrow.app. Please do not include Health measurements, medical records, screenshots containing sensitive Health data, or other medical information.
Why is confidence low?
Today Energy needs enough valid observations to learn your usual range. Confidence can also be reduced when permissions are missing, a metric is unavailable on your device, or recent data is stale. The app continues with the signals that are available and does not invent missing values.
Apple Health data is missing
Open the Health app, tap your profile, then Apps and Services → Today Energy to review access. Some signals require an Apple Watch and consistent wear. HRV, sleep, resting heart rate, wrist temperature, and other metrics are not available for every person or device.
Widget or Watch data is stale
Open Today Energy on iPhone to refresh the latest permitted data. Background delivery is scheduled by Apple and is not continuous. Keep the iPhone and Apple Watch paired and allow the system time to refresh widgets and complications.
Manage or restore a subscription
Subscriptions are billed and managed by Apple. Use Settings → Apple Account → Subscriptions to review or cancel a plan. Use Restore Purchases inside Today Energy when an active entitlement does not appear.
Delete Today Energy data
Use Delete Data in Today Energy settings to remove local derived observations, baselines, check-ins, results, and widget snapshots. This does not delete information stored by Apple Health. Health permissions can be revoked separately in the Health app.
Wellness and safety
Today Energy provides general-wellness guidance, not diagnosis or treatment. It cannot determine whether you are ill or whether exercise is medically safe. If you feel unwell or have health concerns, seek advice from a qualified professional.